Our Shipping Policy
Made just for you
Every InkStrap watch band is made to order. Once you place your order, please allow 3–4 business days for your band to be printed and prepared before it's dispatched.
Free worldwide shipping
Shipping is free on all orders, with no minimum purchase, wherever you are in the world.
Delivery times
After dispatch, please allow 6–7 business days for delivery.
| Step | Typical time |
|---|---|
| Production | 3–4 business days |
| Delivery after dispatch | 6–7 business days |
| Total from order to delivery | About 9–10 business days |
These are estimates. Delivery can sometimes take longer because of carrier delays, public holidays, peak seasons, customs processing or other circumstances outside our control.
Tracking your order
Once your order ships, you'll receive a shipping confirmation email with a tracking link, and we'll keep you updated on its progress. Tracking can take a little time to show updates after dispatch. If it hasn't changed for several days, please contact us with your order number and we'll look into it.
Shipping address
Please double-check your shipping address at checkout. Orders go into production quickly, so contact us as soon as possible if you need to correct it. We can't guarantee changes once an order has been dispatched.
Customs, duties and taxes
Depending on your country, your order may be subject to import duties or taxes charged by your local customs authority. These charges are outside our control and are the responsibility of the customer.
Lost parcels
If your tracking shows no movement for an extended period, or your order hasn't arrived well after the estimated delivery window, please get in touch. We'll work with you and the carrier to find a solution, which may include a replacement or refund.
Damaged or faulty orders
We want you to be happy with your InkStrap purchase. If your band arrives faulty or damaged, please contact us with your order number and a clear photo of the issue, and we'll put things right with a suitable replacement or refund. For full details, see our Returns & Refunds Policy.
Questions?
Email care@inkstrap.store or give us a shout through our Contact page. We're always happy to help.